EventReporter Event ID 11227: Event rejected after shutdown intake closed#

Answer#

A producer submitted an event after all producer owners were expected to have stopped and queue intake had closed.

Event details#

  • Event ID: 11227

  • Severity: Warning

  • Component: Main message queue

  • Windows Event Log source: Adiscon EvntSLog

  • Available since: 26.08

  • Message pattern: The main queue rejected an event because shutdown intake is closed. Additional detail: {event_detail}

Possible causes#

  • A producer callback or child worker remained active beyond its documented join boundary.

Immediate checks#

  1. Identify the source active at shutdown and verify that its callbacks and child workers join before owner completion.

Detailed procedures#

Verify the result#

Repeat the stop or reload and confirm that Event ID 11227 does not recur.

Evidence to collect#

  • The complete Windows Application Event Log entry.

  • The source inventory, debug log, and queue drain snapshot.

Escalation#

No safe general self-service repair is available for this event. Follow the escalation evidence procedure above and contact Adiscon Support.