What should I include in a quote request?#

Short answer#

You can start with a short request, and sales will guide you through missing details; providing more context upfront can speed up the first quote.

Question#

What information should I provide to get an accurate sales quote quickly?

Answer#

You can start with a short message like “I want to buy your tool.” Sales will follow up and guide you through any missing details.

Details#

If you want a faster first quote#

  • Product name

  • Edition (if known) or note that you need help selecting one

  • Number of licenses or systems/devices to be covered

  • Billing country

  • Commercial contact email

Optional but speeds finalization#

  • Deployment type (for example production, test, or mixed)

  • License term and UpgradeInsurance requirements

  • Preferred purchase method (online order or purchase order)

  • Company legal name and billing contact details

  • Target purchase timeline

  • Existing license, renewal, or expansion context

EU VAT note#

Customers in EU member states are normally charged VAT. If your organization is eligible for VAT exemption, provide your official VAT ID during ordering or invoicing so the billing team can apply the exemption.

Optional copy/paste template#

If you already have details, this template can speed up quote processing:

Product:
Edition (or "help me choose"):
Scope (licenses/systems/devices):
Deployment type (production/test/mixed):
License term / UpgradeInsurance needs:
Billing country:
Company legal name:
Purchase method (online order/PO):
Target purchase date:
Existing license context (if any):
VAT ID (EU, if applicable):
Contact email:

Next action#

Open a sales ticket in the Customer Service System or send email to sales@adiscon.com (emails create tickets).