When you execute the EventReporter Patchfile to update from Version 5.2 to Version 5.2 SP 1,
you get the Error 2356 as shown in following screenshot:
This error only occurs with some older versions of Windows Installer.
We are currently working on better solutions to solve this error.
At the moment, there are two ways to solve the problem.
1. Download the latest full EventReporter installset,
and simply install it. It will over copy all older files, and will prevent your settings.
2. Update your Windows Installer.
To-do so, you have to install the latest Windows 2000 Service Pack.