Product Questions · Technical Assistance · Company Contact
Contact EventReporter
Contact Adiscon for questions about EventReporter, technical assistance, licensing, orders or company matters. Please use our Customer Service System whenever possible so your request can be tracked and directed to the right team member.
Choose the Right Contact
The Customer Service System is the preferred contact channel for product, sales and general company inquiries.
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Product and Technical Questions
Please use the Adiscon Customer Service System for technical questions and requests concerning EventReporter.
- Installation and configuration
- Troubleshooting and product behavior
- Licensing and activation
- Updates and upgrades
- Ordering questions related to EventReporter
For details about standard and priority handling, visit the EventReporter support page.
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Company and Sales Contact
Please also use the Customer Service System for quotations, reseller inquiries, business cooperation and other company matters. Your request will be routed to the appropriate contact at Adiscon.
- Quotations and volume licensing
- Reseller and partner inquiries
- Business cooperation
- General company matters
If email is specifically required for a company or sales matter, you may use sales@adiscon.com. Please do not use this address for technical support.
Adiscon GmbH
Adiscon GmbH
Mozartstr. 21
97950 Großrinderfeld
Germany
Preferred contact: Customer Service System
Phone: +49 9349 9298530
Company and sales email: sales@adiscon.com
Contacting Us Internationally
The Customer Service System is available worldwide and is the recommended contact method for customers in all time zones. Written requests can be tracked and directed to the appropriate team member.
Phone inquiries may not be answered immediately. Please use the Customer Service System when you require a reliable, trackable response.
Helpful Resources
Support
Learn about standard support, priority handling and what to include in a request.
Documentation
Find installation, configuration and technical reference information in the online manual.
All Resources
Browse the FAQ, articles, documentation and further EventReporter information.
How Can We Help?
Submit your EventReporter request through the Adiscon Customer Service System so it can be tracked and directed to the right team member.