EventReporter product Event ID reference#
Use this appendix to look up Windows Application Event Log entries generated by EventReporter. Each Event ID links to its meaning, immediate checks, exact procedures, and escalation evidence.
Scope#
This reference covers product service diagnostics emitted by current supported builds. It does not cover Event IDs collected from other Windows applications or IDs chosen by an administrator in the Write to Windows Event Log action.
Event ID index#
Event ID |
Meaning |
Severity |
Component |
|---|---|---|---|
The service was installed |
Information |
Windows service lifecycle |
|
The service was removed |
Information |
Windows service lifecycle |
|
The service could not be removed |
Error |
Windows service lifecycle |
|
The service control handler could not be installed |
Error |
Windows service lifecycle |
|
The service initialization process failed |
Error |
Windows service lifecycle |
|
The service was started |
Information |
Windows service lifecycle |
|
The service received an unsupported control request |
Error |
Windows service lifecycle |
|
The service was stopped |
Information |
Windows service lifecycle |
|
Trial mode reminder |
Information |
Licensing |
|
Blocked license key rejected |
Error |
Licensing |
|
SETP connection closed by the receiver |
Warning |
SETP sender |
|
SETP TLS session closed |
Warning |
SETP sender |
|
SETP delivery delayed in the action cache |
Warning |
SETP sender |
|
SETP delivery failed |
Error |
SETP sender |
|
SETP session restored |
Information |
SETP sender |
|
Configured feature is not licensed |
Warning |
Licensing |
|
Action callruleset configured ruleset was not found |
Error |
Call Ruleset action |
|
Action configuration: required timer could not be created |
Warning |
Action configuration |
|
Action configuration: configured action feature is unavailable |
Warning |
Action configuration |
|
Action configuration: runtime operation failed |
Warning |
Action configuration |
|
ODBC database action: database operation failed |
Error |
ODBC database action |
|
ODBC database action: database operation failed |
Error |
ODBC database action |
|
OLE DB action: database operation failed |
Error |
OLE DB action |
|
OLE DB action: OLE DB operation failed |
Error |
OLE DB action |
|
Action processing: action initialization failed |
Error |
Action processing |
|
Microsoft Message Queuing action: Microsoft Message Queuing operation failed |
Error |
Microsoft Message Queuing action |
|
SNMP action: runtime operation failed |
Warning |
SNMP action |
|
Forward Syslog action: action initialization failed |
Error |
Forward Syslog action |
|
Forward Syslog action: runtime operation failed |
Warning |
Forward Syslog action |
|
Action processing: runtime operation failed |
Error |
Action processing |
|
Control Windows Service action: runtime operation failed |
Error |
Control Windows Service action |
|
Action processing: configured action feature is unavailable |
Warning |
Action processing |
|
Action processing: action type is missing from configuration |
Error |
Action processing |
|
Action processing: invalid action type in configuration |
Error |
Action processing |
|
Action processing: runtime operation failed |
Error |
Action processing |
|
Action processing: invalid action type in configuration |
Error |
Action processing |
|
Action processing: runtime operation failed |
Error |
Action processing |
|
Action processing: runtime operation failed |
Error |
Action processing |
|
Action processing: runtime operation failed |
Error |
Action processing |
|
ODBC database action: database operation failed |
Error |
ODBC database action |
|
ODBC database action: database operation failed |
Error |
ODBC database action |
|
OLE DB action: database operation failed |
Error |
OLE DB action |
|
OLE DB action: OLE DB operation failed |
Error |
OLE DB action |
|
Action processing: runtime operation failed |
Error |
Action processing |
|
SETP sender: TLS client initialization failed |
Error |
SETP sender |
|
SETP sender: SETP session initialization failed |
Error |
SETP sender |
|
Action processing: runtime operation failed |
Warning |
Action processing |
|
Action processing: runtime operation failed |
Error |
Action processing |
|
SNMP action: runtime operation failed |
Error |
SNMP action |
|
Forward Syslog action: runtime operation failed |
Warning |
Forward Syslog action |
|
Forward Syslog action: runtime operation failed |
Error |
Forward Syslog action |
|
Start Program action: runtime operation failed |
Error |
Start Program action |
|
WinSyslog file action: runtime operation failed |
Error |
WinSyslog file action |
|
Licensing: connection attempt failed |
Error |
Licensing |
|
Licensing: licensed client limit exceeded |
Error |
Licensing |
|
File-based configuration: file-based configuration could not be loaded |
Error |
File-based configuration |
|
File-based configuration: file-based configuration could not be loaded |
Error |
File-based configuration |
|
Configuration: invalid host or IP address |
Error |
Configuration |
|
Network and TLS transport: unknown runtime error |
Warning |
Network and TLS transport |
|
Network and TLS transport: TLS operation warning |
Warning |
Network and TLS transport |
|
Network and TLS transport: TLS operation warning |
Warning |
Network and TLS transport |
|
Network and TLS transport: TLS operation warning |
Warning |
Network and TLS transport |
|
Network and TLS transport: TLS operation warning |
Warning |
Network and TLS transport |
|
Network and TLS transport: TLS operation warning |
Warning |
Network and TLS transport |
|
Network and TLS transport: TLS operation warning |
Warning |
Network and TLS transport |
|
Network and TLS transport: TLS operation warning |
Warning |
Network and TLS transport |
|
Network and TLS transport: TLS operation warning |
Warning |
Network and TLS transport |
|
Network and TLS transport: TLS server initialization failed |
Warning |
Network and TLS transport |
|
Filter engine: regular expression initialization failed |
Error |
Filter engine |
|
Monitoring service: service component initialization failed |
Error |
Monitoring service |
|
MonitorWare Echo service: MonitorWare Echo operation raised an exception |
Warning |
MonitorWare Echo service |
|
MonitorWare Echo service: MonitorWare Echo operation raised an exception |
Error |
MonitorWare Echo service |
|
MonitorWare Echo service: MonitorWare Echo operation raised an exception |
Error |
MonitorWare Echo service |
|
MonitorWare Echo service: MonitorWare Echo operation raised an unknown exception |
Error |
MonitorWare Echo service |
|
CPU Monitor service: CPU monitor raised an exception |
Error |
CPU Monitor service |
|
CPU Monitor service: CPU monitor raised an unknown exception |
Error |
CPU Monitor service |
|
Database Monitor service: database operation failed |
Error |
Database Monitor service |
|
Database Monitor service: database operation failed |
Error |
Database Monitor service |
|
Database Monitor service: database monitor ID field warning |
Warning |
Database Monitor service |
|
Database Monitor service: database operation failed |
Error |
Database Monitor service |
|
Database Monitor service: database operation failed |
Error |
Database Monitor service |
|
Disk Space Monitor service: runtime operation failed |
Error |
Disk Space Monitor service |
|
DTLS listener: listener could not bind to its configured address |
Error |
DTLS listener |
|
DTLS listener: runtime operation failed |
Error |
DTLS listener |
|
File Monitor service: file monitoring warning |
Warning |
File Monitor service |
|
File Monitor service: configured file could not be opened |
Error |
File Monitor service |
|
File Monitor service: configured file could not be opened |
Error |
File Monitor service |
|
File Monitor service: file monitoring operation failed |
Error |
File Monitor service |
|
File Monitor service: file monitoring operation failed |
Error |
File Monitor service |
|
File Monitor service: configured file could not be opened |
Error |
File Monitor service |
|
File Monitor service: configured file could not be opened |
Error |
File Monitor service |
|
File Monitor service: file monitoring operation failed |
Error |
File Monitor service |
|
FTP Probe service: probe operation raised an exception |
Error |
FTP Probe service |
|
FTP Probe service: probe operation raised an unknown exception |
Error |
FTP Probe service |
|
Heartbeat service: heartbeat operation raised an exception |
Error |
Heartbeat service |
|
Heartbeat service: heartbeat operation raised an unknown exception |
Error |
Heartbeat service |
|
HTTP Probe service: probe operation raised an exception |
Error |
HTTP Probe service |
|
HTTP Probe service: probe operation raised an unknown exception |
Error |
HTTP Probe service |
|
IMAP Probe service: probe operation raised an exception |
Error |
IMAP Probe service |
|
IMAP Probe service: probe operation raised an unknown exception |
Error |
IMAP Probe service |
|
SETP receiver: runtime operation failed |
Error |
SETP receiver |
|
SETP receiver: SETP operation raised an exception |
Warning |
SETP receiver |
|
SETP receiver: SETP operation raised an exception |
Error |
SETP receiver |
|
SETP receiver: SETP operation raised an exception |
Error |
SETP receiver |
|
SETP receiver: SETP operation raised an unknown exception |
Error |
SETP receiver |
|
NNTP Probe service: probe operation raised an exception |
Error |
NNTP Probe service |
|
NNTP Probe service: probe operation raised an unknown exception |
Error |
NNTP Probe service |
|
Event Log Monitor service: Windows Event Log operation failed |
Error |
Event Log Monitor service |
|
Event Log Monitor service: Windows Event Log could not be opened |
Error |
Event Log Monitor service |
|
Event Log Monitor service: unknown runtime error |
Error |
Event Log Monitor service |
|
Event Log Monitor service: runtime operation failed |
Warning |
Event Log Monitor service |
|
Event reporter service |
Error |
Event Log Monitor service |
|
Event Log Monitor service: Windows Event Log record was unreadable |
Error |
Event Log Monitor service |
|
Event Log Monitor service: Windows Event Log clear target already exists |
Error |
Event Log Monitor service |
|
Event Log Monitor service: Windows Event Log could not be cleared |
Error |
Event Log Monitor service |
|
Event Log Monitor service: Windows Event Log clear retry succeeded |
Information |
Event Log Monitor service |
|
Windows Event Log cleared and saved |
Information |
Event Log Monitor service |
|
Windows Event Log cleared |
Information |
Event Log Monitor service |
|
Event Log Monitor service: Windows Event Log operation failed |
Error |
Event Log Monitor service |
|
Event Log Monitor service: Windows Event Log operation failed |
Error |
Event Log Monitor service |
|
Event Log Monitor service: licensed Event Log Monitor limit reached |
Error |
Event Log Monitor service |
|
Windows Service Monitor: Windows Service Monitor raised an exception |
Error |
Windows Service Monitor |
|
Syslog listener: service component initialization failed |
Error |
Syslog listener |
|
Syslog listener: service component initialization failed |
Error |
Syslog listener |
|
Syslog listener: listener could not bind to its configured address |
Warning |
Syslog listener |
|
Syslog listener: listener could not bind to its configured address |
Error |
Syslog listener |
|
Syslog listener: runtime operation failed |
Error |
Syslog listener |
|
Ping Probe service: runtime operation failed |
Error |
Ping Probe service |
|
Ping Probe service: runtime operation failed |
Error |
Ping Probe service |
|
POP3 Probe service: probe operation raised an exception |
Error |
POP3 Probe service |
|
POP3 Probe service: probe operation raised an unknown exception |
Error |
POP3 Probe service |
|
RELP listener: listener could not bind to its configured address |
Error |
RELP listener |
|
RELP listener: runtime operation failed |
Error |
RELP listener |
|
Serial Port Monitor: serial port operation failed |
Error |
Serial Port Monitor |
|
Serial Port Monitor: serial port operation raised an exception |
Error |
Serial Port Monitor |
|
Serial Port Monitor: serial port operation raised an unknown exception |
Error |
Serial Port Monitor |
|
SMTP listener: SMTP listener raised an exception |
Warning |
SMTP listener |
|
SMTP listener: SMTP listener raised an exception |
Error |
SMTP listener |
|
SMTP listener: SMTP listener raised an exception |
Error |
SMTP listener |
|
SMTP listener: SMTP listener raised an unknown exception |
Error |
SMTP listener |
|
SMTP Probe service: probe operation raised an exception |
Error |
SMTP Probe service |
|
SMTP Probe service: probe operation raised an unknown exception |
Error |
SMTP Probe service |
|
SNMP Monitor service: SNMP operation raised an exception |
Warning |
SNMP Monitor service |
|
SNMP Monitor service: SNMP operation raised an exception |
Error |
SNMP Monitor service |
|
SNMP Monitor service: SNMP operation raised an unknown exception |
Error |
SNMP Monitor service |
|
SNMP Monitor service: SNMP operation raised an exception |
Error |
SNMP Monitor service |
|
SNMP Monitor service: SNMP operation raised an unknown exception |
Error |
SNMP Monitor service |
|
SNMP Trap Receiver: SNMP operation raised an exception |
Warning |
SNMP Trap Receiver |
|
SNMP Trap Receiver: SNMP operation raised an exception |
Error |
SNMP Trap Receiver |
|
SNMP Trap Receiver: SNMP operation raised an exception |
Error |
SNMP Trap Receiver |
|
SNMP Trap Receiver: SNMP operation raised an unknown exception |
Error |
SNMP Trap Receiver |
|
Syslog listener: BEEP listener option could not be applied |
Error |
Syslog listener |
|
Syslog listener: BEEP listener initialization failed |
Error |
Syslog listener |
|
Syslog listener: BEEP listener port could not be applied |
Error |
Syslog listener |
|
Syslog listener: listener could not bind to its configured address |
Warning |
Syslog listener |
|
Syslog listener: listener could not bind to its configured address |
Error |
Syslog listener |
|
Syslog listener: runtime operation failed |
Error |
Syslog listener |
|
Event Log Monitor V2 service: required timer could not be created |
Warning |
Event Log Monitor V2 service |
|
Event Log Monitor V2 service: runtime operation failed |
Error |
Event Log Monitor V2 service |
|
Event Log Monitor V2 service: general runtime error |
Warning |
Event Log Monitor V2 service |
|
Event Log Monitor V2 service: Windows Event Log operation failed |
Error |
Event Log Monitor V2 service |
|
Event Log Monitor V2 service: Windows Event Log operation failed |
Error |
Event Log Monitor V2 service |
|
Product runtime: runtime operation failed |
Error |
Product runtime |
|
Log rotation: runtime operation failed |
Warning |
Log rotation |
|
Log rotation: runtime operation failed |
Warning |
Log rotation |
|
Log rotation: runtime operation failed |
Warning |
Log rotation |
|
Log rotation: runtime operation failed |
Warning |
Log rotation |
|
Log rotation: runtime operation failed |
Warning |
Log rotation |
|
Log rotation: runtime operation failed |
Warning |
Log rotation |
|
Log rotation: runtime operation failed |
Warning |
Log rotation |
|
Log rotation: runtime operation failed |
Warning |
Log rotation |
|
Log rotation: runtime operation failed |
Warning |
Log rotation |
|
Log rotation: runtime operation failed |
Warning |
Log rotation |
|
Log rotation: runtime operation failed |
Warning |
Log rotation |
|
Email action: invalid SMTP recipient address |
Error |
Email action |
|
Email action: SMTP recipient address is missing |
Error |
Email action |
|
OLE DB action: OLE DB operation failed |
Error |
OLE DB action |
|
Runtime resource management: memory reserve is in use |
Warning |
Runtime resource management |
|
Runtime resource management: memory allocation failed |
Error |
Runtime resource management |
|
Product runtime: runtime operation failed |
Error |
Product runtime |
|
Queue manager: runtime operation failed |
Error |
Queue manager |
|
Queue manager: unknown runtime error |
Error |
Queue manager |
|
Queue manager: unknown runtime error |
Error |
Queue manager |
|
Queue manager: runtime operation failed |
Error |
Queue manager |
|
Queue manager: queue capacity condition |
Information |
Queue manager |
|
Queue manager: queue capacity condition |
Warning |
Queue manager |
|
Main message queue is full |
Error |
Queue manager |
|
Queue manager: queue capacity condition |
Error |
Queue manager |
|
Queue manager: disk queue cache operation failed |
Error |
Queue manager |
|
Queue manager: disk queue cache operation failed |
Error |
Queue manager |
|
Queue manager: disk queue cache operation failed |
Error |
Queue manager |
|
Queue manager: disk queue cache operation failed |
Error |
Queue manager |
|
Queue manager: disk queue cache operation failed |
Error |
Queue manager |
|
Service configuration: runtime operation failed |
Warning |
Service configuration |
|
Service configuration: memory reserve could not be allocated |
Warning |
Service configuration |
|
Service configuration: runtime operation failed |
Error |
Service configuration |
|
Service configuration: trial period expired |
Error |
Service configuration |
|
Service configuration: runtime operation failed |
Error |
Service configuration |
|
Service configuration: configured service feature is unavailable |
Warning |
Service configuration |
|
Service configuration: runtime operation failed |
Error |
Service configuration |
|
Service configuration: configured feature is unavailable |
Warning |
Service configuration |
|
Service configuration: log rotation is not licensed |
Information |
Service configuration |
|
Service configuration: runtime operation failed |
Error |
Service configuration |
|
Service configuration: service configuration raised an unknown exception |
Warning |
Service configuration |
|
Product runtime: message compression failed |
Warning |
Product runtime |
|
Disk queue: runtime data error |
Error |
Disk queue |
|
Disk queue: runtime data error |
Error |
Disk queue |
|
Disk queue: runtime data error |
Error |
Disk queue |
|
TCP and TLS listener: TCP listener fatal error |
Error |
TCP and TLS listener |
|
TCP and TLS listener: TLS server initialization failed |
Warning |
TCP and TLS listener |
|
TCP and TLS listener: TCP listener fatal error |
Error |
TCP and TLS listener |
|
TCP and TLS listener: TCP listener fatal error |
Error |
TCP and TLS listener |
|
TCP and TLS listener: runtime operation failed |
Error |
TCP and TLS listener |
|
Product runtime: configured advanced feature is unavailable |
Error |
Product runtime |
|
Product service: invalid worker-thread count was corrected |
Warning |
Product service |
|
Product service: unknown runtime error |
Error |
Product service |
|
Product service: service component initialization failed |
Error |
Product service |
|
Product service: configuration reload state |
Information |
Product service |
|
Product service: configuration reload state |
Information |
Product service |
|
Product service: service component initialization failed |
Error |
Product service |
|
System exception while compiling an NT Event Log expression |
Error |
Event Log Monitor service |
|
System exception while compiling an NT Event Log category |
Error |
Event Log Monitor service |
|
System exception in the queue worker thread |
Error |
Queue manager |
|
Debug error output was forwarded to the Windows Event Log |
Warning |
Product runtime |
|
Control Windows Service action: runtime operation failed |
Error |
Control Windows Service action |
|
Control Windows Service action: runtime operation failed |
Error |
Control Windows Service action |
|
Control Windows Service action: runtime operation failed |
Error |
Control Windows Service action |
|
Control Windows Service action: runtime operation failed |
Error |
Control Windows Service action |
|
Control Windows Service action: runtime operation failed |
Error |
Control Windows Service action |
|
Control Windows Service action: runtime operation failed |
Error |
Control Windows Service action |
|
Log rotation: runtime operation failed |
Warning |
Log rotation |