EventReporter Event ID 11006: Action callruleset configured ruleset was not found#
Answer#
Action callruleset configured ruleset was not found. The product recorded this while processing call ruleset action; the appended event detail identifies the affected object, operation, or provider error.
Event details#
Event ID:
11006Severity: Error
Component: Call Ruleset action
Windows Event Log source:
Adiscon EvntSLogAvailable since: 26.07
Message pattern: Action callruleset configured ruleset was not found. Additional detail: {event_detail}
Possible causes#
The configured object is missing, invalid, unsupported by this product, or unavailable at runtime.
Windows or a required provider returned the operation-specific error appended to the event.
Immediate checks#
Identify the exact service, rule, filter, action, or setting named by the complete event detail.
Compare that object with the product reference and preserve the first related error in the same time window.
Correct only the identified setting or dependency, then run one controlled test.
Detailed procedures#
Validate configuration and reload it safely — Back up, inspect, correct, and test the exact invalid configuration object.
Collect an Event ID and neighboring product events — Preserve the complete event and the product events immediately before and after it.
Export configuration and collect a bounded debug log — Create a text configuration export and time-bounded debug capture, then disable debugging.
Verify the result#
Repeat or monitor the affected operation and confirm that Event ID 11006 does not recur and that call ruleset action processing continues.
Evidence to collect#
The complete Windows Application Event Log entry, including all event detail.
The product name, exact version, service account, and event timestamp with time zone.
A configuration export and debug log covering the same time window, with secrets removed.
Escalation#
If the event continues after the detailed procedures, collect the listed evidence and contact Adiscon Support.