EventReporter Event ID 11069: Database Monitor service: database operation failed#

Answer#

Database Monitor service: database operation failed. The product recorded this while processing database monitor service; the appended event detail identifies the affected object, operation, or provider error.

Event details#

Event ID: 11069
Severity: Error
Component: Database Monitor service
Windows Event Log source: Adiscon EvntSLog
Available since: 26.07
Message pattern: Database Monitor service: database operation failed. Additional detail: {event_detail}

Possible causes#

The configured provider, DSN, server, database, or authentication setting is unavailable or invalid.
The service account lacks database rights, or the provider returned a timeout, TLS, schema, or query error.

Immediate checks#

Preserve the complete provider error and identify the configured database action or monitor.
Confirm provider or DSN bitness, server and database names, authentication mode, and service-account context.
Run a minimal read-only connection test before retrying one product event.

Detailed procedures#

Test an ODBC connection in the product context — Verify ODBC provider, architecture, authentication, connectivity, and a minimal query.
Test an OLE DB connection in the product context — Verify OLE DB provider, architecture, authentication, connectivity, and a minimal query.
Collect an Event ID and neighboring product events — Preserve the complete event and the product events immediately before and after it.
Export configuration and collect a bounded debug log — Create a text configuration export and time-bounded debug capture, then disable debugging.

Verify the result#

Repeat or monitor the affected operation and confirm that Event ID 11069 does not recur and that database monitor service processing continues.

Evidence to collect#

The complete Windows Application Event Log entry, including all event detail.
The product name, exact version, service account, and event timestamp with time zone.
A configuration export and debug log covering the same time window, with secrets removed.

Escalation#

If the event continues after the detailed procedures, collect the listed evidence and contact Adiscon Support.