EventReporter Event ID 11063: MonitorWare Echo service: MonitorWare Echo operation raised an unknown exception#

Answer#

MonitorWare Echo service: MonitorWare Echo operation raised an unknown exception. The product recorded this while processing monitorware echo service; the appended event detail identifies the affected object, operation, or provider error.

Event details#

Event ID: 11063
Severity: Error
Component: MonitorWare Echo service
Windows Event Log source: Adiscon EvntSLog
Available since: 26.07
Message pattern: MonitorWare Echo service: MonitorWare Echo operation raised an unknown exception. Additional detail: {event_detail}

Possible causes#

The destination or listener is unavailable, blocked, bound to another address or port, or configured for a different transport.
TLS certificates, peer authorization, protocol settings, or sender and receiver configuration do not match.

Immediate checks#

Record the endpoint, address family, port, transport, TLS mode, and complete runtime detail.
Verify DNS, route, listener ownership, firewall policy, and TCP or UDP reachability as applicable.
Send one unique test message and verify positive receipt and queue recovery.

Detailed procedures#

Resolve a destination and test its TCP port — Verify DNS, selected address, routing, and TCP establishment.
Verify sender, receiver, and queued-message recovery — Prove end-to-end recovery and backlog drainage.
Collect an Event ID and neighboring product events — Preserve the complete event and the product events immediately before and after it.
Export configuration and collect a bounded debug log — Create a text configuration export and time-bounded debug capture, then disable debugging.

Verify the result#

Repeat or monitor the affected operation and confirm that Event ID 11063 does not recur and that monitorware echo service processing continues.

Evidence to collect#

The complete Windows Application Event Log entry, including all event detail.
The product name, exact version, service account, and event timestamp with time zone.
A configuration export and debug log covering the same time window, with secrets removed.

Escalation#

If the event continues after the detailed procedures, collect the listed evidence and contact Adiscon Support.