EventReporter Event ID 11030: ODBC database action: database operation failed#

Answer#

ODBC database action: database operation failed. The product recorded this while processing odbc database action; the appended event detail identifies the affected object, operation, or provider error.

Event details#

  • Event ID: 11030

  • Severity: Error

  • Component: ODBC database action

  • Windows Event Log source: Adiscon EvntSLog

  • Available since: 26.07

  • Message pattern: ODBC database action: database operation failed. Additional detail: {event_detail}

Possible causes#

  • The configured provider, DSN, server, database, or authentication setting is unavailable or invalid.

  • The service account lacks database rights, or the provider returned a timeout, TLS, schema, or query error.

Immediate checks#

  1. Preserve the complete provider error and identify the configured database action or monitor.

  2. Confirm provider or DSN bitness, server and database names, authentication mode, and service-account context.

  3. Run a minimal read-only connection test before retrying one product event.

Detailed procedures#

Verify the result#

Repeat or monitor the affected operation and confirm that Event ID 11030 does not recur and that odbc database action processing continues.

Evidence to collect#

  • The complete Windows Application Event Log entry, including all event detail.

  • The product name, exact version, service account, and event timestamp with time zone.

  • A configuration export and debug log covering the same time window, with secrets removed.

Escalation#

If the event continues after the detailed procedures, collect the listed evidence and contact Adiscon Support.