FAQ#
Use this section for direct answers to common EventReporter questions. The entries below are grouped by user intent so you can scan by task instead of by product component.
Operation and troubleshooting#
- Why are Logfiles sometimes not rotated in EventReporter 18.5 to 19.1?
- Log Rotation Naming Convention Change in EventReporter 19.x
- Why does log rotation fail when using ZIP compression in EventReporter?
- Are EventReporter products affected by recent OpenSSL CVEs?
- Troubleshooting the Start Program action in EventReporter
- Queue Buildup During SQL Server Table Cleanup Operations in EventReporter
- Recommended Service Stop Order for EventReporter Maintenance
- Running EventReporter on a Windows Cluster Server
- How to Export EventReporter Settings for a Support Call
- Why do log files remain locked when multiple rules write to the same file?
- Is MariaDB supported by the ODBC action?
Deployment and administration#
- How to Perform a Mass Rollout of EventReporter
- How to Copy the EventReporter Configuration to Other Servers
- How Can I Obtain a Printable Version of the EventReporter Manual?
- Can EventReporter Write to a UNC Path?
- Which Database Format Should I Use with EventReporter?
- Can EventReporter Work with Custom Event Logs?