EventReporter Event ID 11223: Protected service shutdown deadline expired#

Answer#

Cooperative shutdown did not reach a safe terminal boundary before the configured process-wide deadline.

Event ID: 11223
Severity: Error
Component: Service shutdown
Windows Event Log source: Adiscon EvntSLog
Available since: 26.08
Message pattern: The protected service shutdown deadline expired; the process will exit without destroying live worker owners. Additional detail: {event_detail}

A source, action callback, queue worker, or log rotation operation exceeded its cancellation or persistence allowance.

Review the event detail for the blocking phase and queue counts.
Correct the blocked component or configure a larger shutdown protection timeout.

Verify service state, dependencies, and service account — Confirm service state, start mode, dependencies, account, and SCM errors.
Diagnose an action backlog or disk queue — Identify why queued work is not draining while preserving data.
Collect an Event ID and neighboring product events — Preserve the complete event and the product events immediately before and after it.
Export configuration and collect a bounded debug log — Create a text configuration export and time-bounded debug capture, then disable debugging.

Stop the service again and confirm that Event ID 11223 does not recur and the process exits within the configured bound.

The complete Windows Application Event Log entry and adjacent shutdown events.
The product version, shutdown configuration, debug log, and queue or ring-buffer configuration.

If the event continues after the detailed procedures, collect the listed evidence and contact Adiscon Support.